🔒

IT Support Tracker

Loading…

👋 Welcome to IT Support Tracker! Set up your account to get started.

First time here? Enter your email and choose a password.

Enter your email — we will send a reset link.

IT Support Tracker

👁 Read-only — you can browse your org's data but cannot make changes.

All organisations

Recent open items

Import CSV: Columns: Title, Client, Type, Priority, Status, Hours

From To

Add user

A welcome email with login details will be sent automatically. Viewers get read-only access within the org. Admins can add/edit/delete items and manage viewers within their org.

Email address

Display name

Temporary password

Confirm password

Organisation

Role

Users

Add client

Organisation *

Client name *

Contact name

Contact phone

Contact email

Notes

Create template

Template name *

Default title *

Type

Priority

Default client

Default location

Description / default note

Custom fields (add fields that prompt the user when this template is used)

Templates

Audit trail

Archived items — resolved items auto-archived after 90 days

Loading…

Run retention now

Manually archive all resolved items older than 90 days.

Import from CSV

Upload your timesheet CSV — the importer will auto-map columns and show a preview before importing.

📂

Click to choose a CSV file

or drag and drop here

Map columns

Auto-mapped where possible. Fix any that say "Skip" if you want to include them.

Import into organisation

Preview — first 5 rows of your CSV

Importing...

Starting...

Import history

No imports yet.

Add organisation

Organisation name

Initials (2–3 letters, auto-generated if blank)

IT Support Tracker

Add user

Users

Add client

Create template

Templates

Audit trail

Archived items — resolved items auto-archived after 90 days

Run retention now

Import from CSV

Map columns

Preview — first 5 rows of your CSV

Importing...

Import history

Add organisation

Organisations

Add new item

Change password

Edit user

Reset password for

Add location