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IT Support Tracker

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👋 Welcome to IT Support Tracker! Set up your account to get started.

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IT Support Tracker

👁 Read-only — you can browse your org's data but cannot make changes.

All organisations

Recent open items

Import CSV: Columns: Title, Client, Type, Priority, Status, Hours

From To

Users

Add user

A welcome email with login details will be sent automatically. Viewers get read-only access within the org. Admins can add/edit/delete items and manage viewers within their org.

Email address

Display name

Temporary password

Confirm password

Organisation

Role

Add client

Organisation *

Client name *

Contact name

Contact phone

Contact email

Notes

Templates

Create template

Template name *

Default title *

Type

Priority

Default client

Default location

Description / default note

Custom fields (add fields that prompt the user when this template is used)

Audit trail

Archived items — resolved items auto-archived after 90 days

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Run retention now

Manually archive all resolved items older than 90 days.

Organisations

Add organisation

Organisation name

Initials (2–3 letters, auto-generated if blank)

Add new item

Organisation

Title / Subject *

Client

Location

Type

Priority

Status

Description / Initial note

Time spent (hours)

Change password

Current password

New password

Confirm new password

Edit user

Display name

Email address

Organisation

Role

Reset password for

New password

Confirm password

Your session will expire in 5:00 due to inactivity.

Add location

Location name *

Address

Contact name

Contact phone

Contact email

Notes